What You'll Learn
After completing this course you’ll:
- Structure consultations using open and reflective questions.
- Communicate benefits and limitations transparently.
- Manage difficult expectations with empathy and professionalism.
- Document consent and contraindications clearly for legal defensibility.
- Apply best-practice frameworks for ethical dialogue and shared decision-making.
Course Modules
Consultation Framework
Step-by-step model for greeting, exploring motivations, and managing expectations.
Communication Psychology
Understanding verbal and non-verbal cues that influence patient trust.
Informed Consent
Legal and ethical considerations with sample wording and case templates.
Record-Keeping Standards
Building compliant, traceable documentation for insurers and regulators.
Role-play and Feedback
Practice consultation flow and receive individual critique to refine delivery and clarity.